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    Are you insured and bonded to perform maid and cleaning services?
    Our insurance is the best available. We’re not “just” bonded, but we have liability, crime and employee accident coverage. Your home or business, our cleaning team is included in the coverage.

    Must I be home when you clean my house / business?
    It’s your choice. Many customers of our house cleaning service prefer to give us a key. Others leave us a key in a safe place each visit. Alarm systems can either be left off or you can give us entry/exit codes. By far, the most efficient and problem free way is for you to give us a key and alarm code.

    How do you protect my keys?
    Your key is secured in a locked key storage device to which only Paramount Maids Management have access. The key is issued to the cleaning service team leader on the day of your cleaning. The team leader returns the key at the end of the day and management returns it to the secured container.

    How many people will clean my home?
    Paramount Maids works in teams of (4) four. Four person teams prove to be the most efficient because each employee can concentrate on the specific task while working in your home or office.

    What if I would like something cleaned that is not part of your house cleaning service?
    Paramount Maids offers a wide variety of additional house cleaning service options and special projects that can be tailored to your exact needs. Contact the office of Paramount Maids for more information about specific projects and requirements.

    Do I need to provide my own cleaning supplies?
    Paramount Maids provides all cleaning supplies, equipment and materials. But if you would like for us to use your supplies that is not a problem. Customers are responsible for providing any hand soap, paper products (daily use) and trash liners.

    Will I always have the same cleaning team?
    Paramount Maids makes every effort to have the same cleaning team in your home. Occasionally there may be a change in a team member due to an illness.

    Is your house cleaning service teams trained and supervised?
    Paramount Maids team members are trained before they are permitted to enter your home. Training continues as we learn about new products/methods and to reinforce prior training. Management makes periodic visits to ensure we are meeting service commitments.

    How do I pay for residential cleaning services?
    Payment is due at the time of service. You may pay by cash, check, or credit card. If you are not home for your regular cleaning we ask that you leave a check or cash in a sealed envelope on the kitchen counter for the team. Or you can leave your credit card information with the office and it can be charged each cleaning and a receipt will be mailed to your home.

    Is the work of your house cleaning service guaranteed?
    Paramount Maids backs all cleaning service work with 100% satisfaction guarantee. If you are unhappy with any area we have cleaned, just call within 24 hours and we will come back and reclean it free of charge.